Camden Learning Limited ('the Company', 'we', 'us' or 'our') in the course of its business and delivery of services collects’, uses and processes Personal Data. This policy is designed to advise you of your rights and tell you what you can do if you have questions about our approach to personal data.
We recognise that we have a duty to treat the information we hold on individuals responsibly, keeping it safe and secure, processing it correctly and proportionately. We are committed to protecting your privacy online.
11th Floor
5 Pancras Square
London
N1C 4AG
Tel 020 7974 1122
customersupport@camdenlearning.org.uk
Our Data Protection Officer is Andrew Maughan, the London Borough of Camden’s Borough Solicitor, contactable at dpo@camden.gov.uk
Camden Learning is the controller for the purposes of data protection laws.
We collect and hold personal information relating to our users, and in relation to any individuals included in data sets that are being processed by the company under contractual agreements.
We may share Personal Data with other agencies, but only as necessary under our legal duties or otherwise in accordance with our duties/obligations as a Company.
The Personal Data we are provided with or collect; is provided to us on a voluntary basis when users register or purchase products from this website or under contractual agreements including with the London Borough of Camden and our member and associate member schools.
Below are set out the reasons why we collect and process Personal Data, as well as the legal basis on which we carry out this processing:
As a user of our services, we may collect the following Personal Data about you (please note this list does not include every type of Personal Data and may be updated from time to time:
This information will be taken from you at the time that you register for our services, make a purchase from us, or make contact with us through the Contact Us page. Contact information is used to respond to enquiries, for the delivery of services or get in touch with you when necessary.
We need to collect and use information about you to:
We will not share information with third parties without consent unless we are required to do so by law. We will disclose Personal Data to third parties if we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation.
This may include sharing data with our Local Authority, the DfE, the Police and other organisations where necessary.
As an individual, you have rights on how personal information about you is obtained, processed, stored and disclosed to others, including:
Personal Data may be processed in a variety of ways; this will include but is not limited to:
We use this information for the following reasons:
We are strongly committed to data security, ensuring that the data you provide is handled securely and we take reasonable and appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration or corruption. We have put in place physical, electronic and procedures to seek to safeguard the information you provide to us
All information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website e.g. cpd or consultancy booking, you are responsible for keeping this password confidential. You must not share your password with anyone and doing so may void any contract we hold with you.
We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this privacy policy.
This site has security measures in place to protect against loss, misuse and the alteration of the information under our control. All instances of unauthorised attempted access to our site are logged and thoroughly investigated. Where necessary in extreme circumstances the Company will inform the police or other relevant organisations regarding misconduct.
We respect the privacy of email accounts and we store your email addresses securely. Your details will not be passed to ANY organisation beyond us without your explicit permission.
However, we may use email to keep you up to date with news about products, services and offers that we think maybe are of interest to you. We will seek your consent before doing so, and you will be able to withdraw this at any time.
We will keep your personal data for no longer than reasonably necessary to achieve the purposes for which it was originally collected.
Once the retention period concludes, the data is securely and safely destroyed/deleted. Other circumstances when your personal data could amended or deleted are
Where any exercise by you of your right to restriction determines that our processing of particular Personal Data are to be restricted, we will then only process the relevant Personal Data in accordance with your consent and, in addition, for storage purposes and for the purpose of legal claims.
If at any time you wish to stop receiving information from us please contact us and we will update our records accordingly. If you believe that any information we hold about you is incorrect or incomplete then please write to or email us as soon as possible and we will promptly correct any information found to be incorrect
To change or modify information previously provided, you can send an email to customersupport@camdenlearning.org.uk identifying yourself and asking that we correct or update the data we hold.
Alternatively, write to us at the address given above
You are entitled to request details of Personal Data that we hold about you. You are entitled to access that Personal Data and the following information (unless an exception applies:
If you are unhappy with the way we have dealt with any of your concerns, you can make a complaint to the ICO, the supervisory authority for data protection issues in England and Wales. We would recommend that you complain to us in the first instance using our complaints procedure, but if you wish to contact the ICO on the details you can do so on the details below.
The ICO is a wholly independent regulator established in order to enforce data protection law. If you remain dissatisfied then you have the right to complain directly to the Information Commissioner. The Information Commissioner can be contacted at casework@ico.org.uk
You can find out more about the way these rights work from the website of the Information Commissioner's Office (ICO).
How cookies are used by Camden
When we provide services, we want to make them easy, useful and reliable.
Where services are delivered on the internet, this sometimes involves placing small amounts of information on your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
This information is used to improve services. For example:
You can manage these small files yourself and learn more about them on the Direct Gov website: internet browser cookies - what they are and how to manage them.
We uses cookies to control the site’s functions, to keep statistics and for session management. We do not store any personal information in cookies.
If you do not want to accept cookies, your browser can be set to automatically reject cookies or to inform you every time a website asks to store a cookie.
Through the browser you can also delete previously stored cookies. Our site will not function satisfactory without the acceptance of cookies.
Since we use cookies in our session management, this function must be activated before you can access Camden's websites.
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Session id | ||
---|---|---|
Name | Purpose | Expires |
ASPSESSIONID | We use this cookie so that once you have logged on with username and password you won’t have to do it for every page you request from our site. | When you close your browser. |
Accessibility Cookies | ||
---|---|---|
Name | Purpose | Expires |
textl | This cookie is only set by our Content Management System when you choose an accessibility option. This cookie is used to remember "text size" choices chosen by the user. It collects information in an anonymous form. | 24 hours |
textd | This cookie is only set by our Content Management System when you choose an accessibility option. This cookie is used to remember "text only view" choices chosen by the user. It collects information in an anonymous form. | 24 hours |
highc | This cookie is only set by our Content Management System when you choose an accessibility option. This cookie is used to remember "high contrast" choices chosen by the user. It collects information in an anonymous form. | 24 hours |
Google Analytics | ||
---|---|---|
Name | Purpose | Expires |
_utma | For more information, see the Google Analytics Privacy Policy. You can choose to opt out of Google Analytics. | 2 years |
_utmb | For more information, see the Google Analytics Privacy Policy. You can choose to opt out of Google Analytics. | 30 minutes |
_utmc | For more information, see the Google Analytics Privacy Policy. You can choose to opt out of Google Analytics. | when you close your browser |
_utmz | For more information, see the Google Analytics Privacy Policy. You can choose to opt out of Google Analytics. | 6 months |
Any changes we make to this notice in the future will be posted on our website and, where appropriate, notified to you by e-mail.
03/10/2018